Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino for us to look at? This page covers the best ways to reach the team behind Non Gamstop Casinos, and what you can expect once you do.
How to Reach the Team
Email is the most reliable way to get in touch. We read every message that comes in and aim to reply within two working days. Send your query to [email protected].
A short note on what your message is about helps us route it to the right person quickly — whether that's a factual correction, a question about a specific brand, or a general enquiry about casinos not on Gamstop.
What You Can Get in Touch About
- Casino and bonus questions — If you want more detail on how a welcome offer works, wagering conditions, or what payment methods a site accepts, ask us before you sign up.
- Corrections — Ratings, offers and terms at online casinos change often. If something on the site looks out of date, tell us and we'll check it.
- Suggestions for coverage — If there's a casino, betting site, or topic — such as new non Gamstop casinos or specific payment methods — you'd like us to look at, let us know.
- Partnership or editorial enquiries — If you represent a gambling brand and want to discuss working with us, introduce yourself and explain what you have in mind.
- Support and self-exclusion queries — If you or someone close to you needs guidance on managing gambling, including how self-exclusion works away from Gamstop, mention it in your message and we'll point you towards appropriate resources.
What Happens After You Send a Message
A real person reads and answers every enquiry — we don't rely on automated replies to stand in for a proper response. Our usual turnaround is two working days, though this can stretch slightly at busier times. If your question needs input from more than one person on the team, we'll let you know it's taking a little longer rather than leave you waiting.
Before You Write In: Common Questions We Can Help With
Many of the messages we receive fall into a handful of categories. Here's what we can typically help clarify:
How Non Gamstop Casinos Work
Non Gamstop casinos are sites that operate outside the UK's self-exclusion scheme, usually holding licences from other jurisdictions such as Curaçao. If you're unsure how this differs from a UKGC-licensed casino, or want a plain explanation of what Gamstop is and isn't, that's something we're happy to walk through by email — or you can start with our guide to the best non Gamstop casinos for a fuller comparison.
Bonuses, Terms and Fine Print
Welcome offers at sites like Betmica, Kikibet or Smash Casino come with wagering requirements, maximum bet limits and expiry dates that vary by brand. If a specific term isn't clear to you after reading a review, ask us and we'll clarify what we know from our research.
Payments and Withdrawals
Questions about deposit methods, withdrawal timescales, or which sites take particular payment options — including Paysafe — are common. We can point you towards the information we hold, though exact processing times always depend on the casino itself and should be confirmed directly with the operator.
Games on Offer
If you want to know whether a site leans towards slots, table games, live dealer rooms, or has a sportsbook alongside its casino, get in touch and we'll tell you what our reviews cover for that brand.
A Note on Accuracy and Independence
We keep our reviews and rankings as accurate and current as we can, and reader feedback plays a genuine part in that. Editorial ratings on this site reflect our own research, not customer reviews, and no brand pays for a better position in our tables. If something you've read here doesn't match your own experience with a casino, we want to hear about it so we can look again.
Whatever the reason for getting in touch — a question, a correction, or simply a thought you want to share — thank you for taking the time. We look forward to hearing from you.